These Terms of Use ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Green Ambi, doing business as Driver Pipe ("Driver Pipe," "Company," "we," "us," or "our"), governing your access to and use of the Driver Pipe platform, website, and any related services (collectively, the "Service"). Green Ambi is a company registered in Sweden. Please read these Terms carefully before using the Service.
By creating an account, accessing, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Service.
1. Eligibility
You must be at least eighteen (18) years of age and have the legal capacity to enter into a binding contract. If you are using the Service on behalf of a company, organization, or other legal entity (such as a motor carrier), you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" refer to both you individually and the entity you represent.
The Service is intended for use by motor carriers and trucking companies operating in the United States. You may not use the Service if your access has been previously suspended or terminated by Driver Pipe.
2. Description of Service
Driver Pipe is a cloud-based Software-as-a-Service (SaaS) platform designed to assist motor carriers and trucking companies with driver applicant tracking, recruitment, and the organization of driver qualification (DQ) file records. The Service may include features such as:
- Driver applicant tracking and recruitment tools
- DOT-compliant employment application forms
- Document upload, storage, and organization
- Previous employer verification workflows
- Expiration date tracking and alert notifications
- DQ file status dashboards and overviews
- Document request links sent to drivers
Features may be added, modified, or removed at any time. Driver Pipe will make reasonable efforts to communicate material changes to active subscribers.
3. Regulatory and Compliance Disclaimer
This section is critically important. Please read it carefully before using the Service.
Driver Pipe is a records management, organizational, and recruitment tool. The Service is designed to assist you in organizing, tracking, and managing driver-related documents and applicant information. It does not provide legal, regulatory, or compliance advice of any kind.
3.1 No Guarantee of Compliance
The Service does not guarantee compliance with FMCSA regulations, DOT requirements, or any other federal, state, or local regulatory requirements. You are solely responsible for determining and fulfilling all of your regulatory obligations under 49 CFR Part 391, 49 CFR Part 382, 49 CFR Part 40, and any other applicable statutes, regulations, and rules.
3.2 Not Audit-Ready by Default
Driver Pipe does not represent, warrant, or guarantee that your DQ files, driver records, or any other data stored in the Service are "audit-ready," complete, or sufficient to satisfy a DOT compliance review, FMCSA audit, or any regulatory inspection. Compliance readiness depends entirely on the accuracy, completeness, and timeliness of the information you enter, upload, and maintain.
3.3 Your Data, Your Responsibility
The Service operates based on the information you provide. Driver Pipe does not independently verify, validate, audit, or review the accuracy, completeness, legality, or regulatory sufficiency of any data, documents, dates, or other content you enter into or upload to the platform. You are solely and exclusively responsible for:
- The accuracy and completeness of all driver data, documents, expiration dates, and other information entered into the Service
- Ensuring all required DQ file documents are obtained, current, and properly maintained in accordance with applicable regulations
- Determining which documents are required for each driver under your specific operating authority and circumstances
- Complying with all document retention requirements, including maintaining records for the duration of employment plus three (3) years after separation
- Independently verifying that all regulatory deadlines and requirements are met, regardless of any notifications or status indicators provided by the Service
3.4 Alerts and Notifications Are Convenience Features Only
Automated expiration alerts, compliance dashboards, status indicators, and any other features that reference regulatory deadlines or document status are provided solely as convenience features. They do not constitute official regulatory notifications, legal advice, or a substitute for your own independent compliance review. These features depend on the data you enter — if your data is incorrect or incomplete, any alerts or status indicators derived from that data will also be incorrect or incomplete.
3.5 Technology Limitations
Like all software, the Service may experience interruptions, errors, delays, or failures. Driver Pipe does not warrant that notifications will be delivered on time, that the platform will be available without interruption, or that any features will operate without error. You should not rely solely on the Service for regulatory compliance. You are responsible for maintaining your own independent compliance monitoring processes.
3.6 Not a Law Firm or Regulatory Consultant
Driver Pipe is not a law firm, regulatory consultant, compliance auditor, or FMCSA-authorized agent. No information provided through the Service, our website, guides, blog posts, or any other communications should be construed as legal or regulatory guidance. You should consult with a qualified attorney or compliance professional regarding your specific regulatory obligations.
4. Account Registration and Security
To use the Service, you must register for an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, including activity by any employees, contractors, or other individuals you authorize to access the Service.
If you create sub-accounts or grant access to other users within your organization, you are responsible and liable for all actions taken by those users as if they were your own.
You must notify Driver Pipe immediately of any unauthorized use of your account or any other breach of security. Driver Pipe shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.
5. Customer Content and Data Ownership
You retain full ownership of all data, documents, driver information, and other content that you upload to or create within the Service ("Customer Content"). Driver Pipe claims no ownership rights over your Customer Content.
By using the Service, you grant Driver Pipe a limited, non-exclusive, royalty-free license to host, store, process, and display your Customer Content solely for the purpose of providing, maintaining, and improving the Service. This license terminates when your Customer Content is deleted from our systems, except where retention is required by law or as described in these Terms.
5.1 Driver Data and Driver Communications
When drivers interact with the Service — such as by completing a DOT employment application, uploading documents, or responding to document requests — their information is collected and stored within the Service.
You acknowledge and agree that Driver Pipe retains the right to use driver contact information (such as name, email address, and phone number) collected through the Service to communicate directly with drivers for purposes including, but not limited to:
- Service-related notifications and transactional communications
- Platform updates and feature announcements
- Information about Driver Pipe's products and services
This right is independent of and survives the termination of your account. Drivers may opt out of non-essential communications at any time.
For the avoidance of doubt, this clause does not grant Driver Pipe any ownership rights over your Customer Content. It grants Driver Pipe only the limited right to contact drivers who have directly interacted with the platform.
6. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Upload any content that is false, misleading, fraudulent, or that violates any applicable law or regulation
- Upload files containing viruses, malware, or other harmful code
- Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code of the Service
- Interfere with or disrupt the integrity or performance of the Service or its related systems
- Share your account credentials with unauthorized third parties
- Use the Service to store or process data unrelated to driver qualification, recruitment, or applicant management
- Access the Service for purposes of monitoring its availability, performance, or functionality for competitive benchmarking
We may monitor usage, remove content, or suspend accounts if we believe these Terms have been violated.
7. Paid Services, Billing, and Cancellation
7.1 Subscription and Billing
Access to the Service requires a paid subscription. Fees are billed in advance on a recurring basis (monthly or annually, depending on your selected billing cycle). By subscribing, you authorize Driver Pipe and our payment processor to charge the payment method on file for all applicable fees.
7.2 Price Changes
We reserve the right to change our prices. For existing subscribers, any price changes will take effect at the start of your next renewal term, provided we give you at least thirty (30) days' advance written notice.
7.3 Cancellation
You may cancel your subscription at any time. Upon cancellation, your access to the Service will continue through the end of your current billing period. No prorated refunds will be issued for any unused portion of a billing period, except as required by applicable law.
7.4 Taxes
You are responsible for all applicable taxes, levies, and duties associated with your subscription.
8. Data Security
Driver Pipe will maintain reasonable administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of your Customer Content. Data is encrypted in transit using TLS (Transport Layer Security).
However, no security system is impenetrable. Driver Pipe cannot guarantee that unauthorized third parties will never be able to defeat our security measures or access your data for improper purposes. You acknowledge that you provide your data at your own risk.
8.1 Data Breach Notification
In the event of a confirmed security breach that results in unauthorized access to your Customer Content, Driver Pipe will notify you without undue delay and will take commercially reasonable steps to mitigate the impact of the breach. Driver Pipe's notification does not constitute an admission of fault or liability.
You are solely responsible for any notification obligations you may have under applicable law toward your drivers, employees, or other individuals whose data may have been affected.
8.2 Backups and Data Loss
While Driver Pipe maintains system backups as part of normal operations, these backups are for disaster recovery purposes only and are not a substitute for your own independent data backups. Driver Pipe does not guarantee that any specific data can be recovered from backups. You are responsible for maintaining your own copies of critical data and documents.
9. Data Retention and Deletion
Your data is retained for the duration of your active subscription. Upon cancellation or termination of your account, Driver Pipe will retain your data for thirty (30) days, after which it becomes eligible for permanent deletion.
Important: Driver Pipe is not a long-term archival or record-keeping service. You are solely responsible for exporting, downloading, and independently maintaining your own records as required by law — including the FMCSA requirement to retain DQ file records for the duration of employment plus three (3) years after separation. Upon termination of your account, Driver Pipe is not required to keep or provide access to any records or data on your behalf.
Once data has been permanently deleted, it cannot be recovered. Driver Pipe shall have no liability for data deleted in accordance with this retention schedule.
10. Intellectual Property
The Service, including all software, source code, design, user interface, logos, trademarks, documentation, and other materials associated with the Service, is the exclusive property of Driver Pipe and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, revocable license to access and use the Service as permitted by these Terms. This license is not a sale and does not transfer any ownership rights to you.
The "Driver Pipe" name, logos, and any other trademarks or service marks are the property of Driver Pipe. You may not use these trademarks without our prior written permission.
Any suggestion, comment, or feedback you provide regarding the Service ("Feedback") may be used by us without restriction or compensation to you.
11. Third-Party Services and Integrations
The Service may contain links to, or integrate with, third-party websites, applications, or services. Driver Pipe does not monitor, control, or endorse any third-party services and is not responsible for their content, availability, privacy practices, or data handling. Your use of any third-party service is at your own risk and governed by that third party's terms.
If the Service allows you to connect with third-party applications, you acknowledge that you are authorizing Driver Pipe to exchange data with that service. We are not responsible for any disclosure, modification, or deletion of your data resulting from any such exchange.
12. Disclaimer of Warranties
The Service is provided "as is" and "as available." To the maximum extent permitted by applicable law, Driver Pipe disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, and availability.
Without limiting the foregoing, Driver Pipe does not warrant that:
- The Service will be error-free, secure, or uninterrupted
- Notifications or alerts will be delivered accurately or on time
- The Service will meet your specific regulatory or compliance requirements
- Any defects in the Service will be corrected
- The results obtained from the use of the Service will be accurate, reliable, or complete
You acknowledge and agree that your use of the Service is at your sole risk. Any reliance you place on the Service, including any compliance-related features, is strictly at your own risk.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Driver Pipe, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of data, revenue, profits, or business opportunities
- Business interruption
- Fines, penalties, or sanctions imposed by any regulatory body, including FMCSA or DOT
- Failed audits, compliance reviews, or regulatory inspections
- Costs of corrective action following a regulatory violation
- Damages arising from missed deadlines, expired documents, or incomplete records
- Any actions or decisions made based on information, alerts, or status indicators provided by the Service
whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if Driver Pipe has been advised of the possibility of such damages.
In no event shall Driver Pipe's total aggregate liability to you for all claims arising out of or related to the Service or these Terms exceed the total amount paid by you to Driver Pipe during the three (3) months immediately preceding the event giving rise to the claim, or one hundred U.S. dollars ($100), whichever is greater.
14. Indemnification
You agree to indemnify, defend, and hold harmless Driver Pipe, its officers, directors, employees, agents, and affiliates from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any applicable law, regulation, or rule, including FMCSA and DOT regulations
- The accuracy, completeness, or legality of your Customer Content
- Any regulatory fines, penalties, or sanctions resulting from your compliance practices or lack thereof
- Any third-party claims arising from your use of the Service, including claims by drivers, employees, or regulatory authorities
This indemnification obligation shall survive the termination of these Terms and your use of the Service.
15. Modifications to the Service
We reserve the right at any time to modify, update, or discontinue the Service (or any part thereof), temporarily or permanently, with or without notice. You agree that Driver Pipe shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.
16. Modifications to These Terms
Driver Pipe reserves the right to modify these Terms at any time. For material changes, we will provide advance notice via email or through an in-app notification at least thirty (30) days before the revised Terms take effect. Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Service and cancel your subscription before the changes take effect.
17. Termination
Driver Pipe may suspend or terminate your access to the Service at any time, with or without cause, including but not limited to violation of these Terms, non-payment of subscription fees, or at Driver Pipe's discretion with reasonable notice.
You may terminate your use of the Service at any time by canceling your subscription. Upon cancellation, your access will continue through the end of the current billing period.
Termination of your account does not relieve you of any obligation to pay fees incurred prior to termination, nor does it relieve you of your obligations under the indemnification, limitation of liability, or regulatory disclaimer sections of these Terms, which survive termination.
18. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiations between the parties. If the dispute cannot be resolved through negotiations within thirty (30) days, it shall be finally settled by arbitration administered by the Arbitration Institute of the Stockholm Chamber of Commerce (SCC) under its Rules for Expedited Arbitrations. The seat of arbitration shall be Stockholm, Sweden. The language of the arbitration shall be English.
Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its rights or interests.
19. Miscellaneous
- If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.
- You may not assign these Terms without our prior written consent. Driver Pipe may assign these Terms at any time.
- Failure to enforce any right under these Terms is not a waiver of that right.
- These Terms, together with our Privacy Policy, constitute the entire agreement between you and Driver Pipe regarding the Service.
- Neither party shall be liable for any failure or delay in performance due to events beyond its reasonable control, including acts of God, war, terrorism, fire, floods, pandemics, labor strikes, or failures of third-party hosting providers or utilities (except for payment obligations).
20. Contact
If you have any questions about these Terms, please contact us:
Driver Pipe
Email: hello@driverpipe.com